The Customer Service Executive frequently works with our client's other teams to offer assistance to customers, whilst collaborating with the Product and Design and Digital Marketing teams to create a voice or tone for communicating with customers.
The role also includes sharing knowledge and training the new Apprentices who join the business.
Book renewal reviews for agents and account handlers within prescribed timelines.
Prepare documentation packs for renewal reviews in a timely manner.
Job Role
You will be working closely with the Agents and Account Handlers, booking review appointments, preparing documentation packages and working with members of staff to complete the post review reports and amendments.
They are looking for talented and competitive administrative assistants that thrive working in a fast paced environment as part of a close knit team in a high growth area of the business.
Our client is not just a workplace, they're a community that values and supports its team members.
Join them on a journey where your career takes centre stage.
With a turnover more than £500M, and over 700 staff in the UK, they now seek a Customer Service Adviser.
£28,000 per annum, with an achievable £35,000 OTE
Our client is a leading and successful privately owned automotive network, operating over 30 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
I am looking for an experienced customer service administrator to help the smooth running of the customer service department on a 12-month contract for maternity cover.