Assistant Customer Service Manager / London / Full time / permanent
My client, a leader in the luxury office space, are looking for an Assistant Customer Service Manager to join them in their London office.
Within this position you will have the responsibility of ensuring first class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment.
Posted by Mandeville Recruitment Group • £28K/yr to £34K/yr
I am now seeking a dynamic and motivated Assistant Manager to join the team at their store in the heart of Mayfair and help maintain high standards and service levels.
My client is a luxury niche retailer with a reputation for exceptional customer service and a curated selection of world-renowned brands, they cater to discerning customers who value quality, style, and innovation.
With a fantastic commission scheme your OTE could be extremely lucrative.
We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team.
General
We are a dynamic and customer-focused company dedicated to delivering outstanding service and support.
As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
The TEMPUR Retail Assistant Store Manager is a key role.
They must form a management team with the Store Manager and work together with them to lead the store to successful achievement of the sales and profit.
Through your leadership you will be a role model and be able to develop the team to be ambassadors of the brand and make it your mission to ensure that customers visiting TEMPUR have an outstanding customer journey experience.