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Mon - Fri ; 8am - 4pm Weekend Cover; from home ; Working every 3rd weekend Sat& Sun ; 8.00am - 12.00am - paid double time Our client, a market leader within its industry, are recruiting for an organized and confident. Customer Services Administrator to work in their busy Client Services Dept based in their Head Office in Thamesmead / Erith area. Role You will be working on a busy client services desk, liaising with all their clients (UK wide) in relation to stock requirements and products being delivered on time. Duties; Managing client accounts - UK based Receiving calls from clients to discuss stock and products requests. Liaising with delivery teams to confirm delivery times. Advising clients of any changes to their expected deliveries Updating systems for all internal and external contacts to be aware of any changes to stock levels, , promotional material requests, marketing information despatch issues etc etc Liaising with carriers to deal with any changes to deadlines etc Tracking deliveries on system Administration duties will also be a large part of the role Escalating any issues to Team Leader/Manager Update and maintain Excel Spreadsheets Entering and updating the Database and managing the process Experience and Skills Required Proven experience in a similar role; Customer Service, Client services, Sales Administrator, Sales order processor, Account Manager Excellent all-round communication skills knowledge of MS Excel as well as all other MS packages Able to work to deadlines Ability to work as a team Confident and accountable decision maker Can work to ever changing deadlines Multi tasker If you have the necessary skills and can start immediately then please call Claire Power to find out more and send your CV asap