Our client is a well established manufacturing company in Redditch and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team.
Answer inbound calls to the business and direct them accordingly
You will be assisting customers by providing product, sales and service information as well as resolving problems.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards.
William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions.
We are currently recruiting for a Customer Service Advisor to join a market leading organisation based in Bromsgrove
This is an exciting opportunity to join a fast-growing company and further develop trade for the company by ensuring that customer requirements are met.
Key responsibilities
Taking a high volume of inbound calls from customers relating to their orders.
Our esteemed client, a leading company in their sector, is seeking a dedicated Receptionist and Administration Support professional to join their team.
This role is pivotal in ensuring smooth reception duties and providing crucial administrative support to the Sales Department and other departments as needed.
As a Customer Service Executive you will be responsible for staying in contact with existing customers, proactively maintaining a relationship and reaching out to lapsed clients.
We have the exciting opportunity to join a global organization in the Bromsgrove area.
This part of the business supply and distribute throughout the UK and Europe from SME business to blue chip organizations.
Working with the Store Manager, you will inspire your team through a customer led approach and a focus on continuous improvement to deliver company strategy.
ABOUT THE ROLE
Keeping an eye on costs and profitability through management reports while driving sales targets.