We are currently recruiting for a Customer Service & Administration Manager with management experience to work for a fantastic company in Romsey.
This is a busy and varied role where you will have 4 direct reports and will work closely with other department managers to ensure processes run smoothly.
Within your role you will be required to build relationships at all levels with customers and internally and you must have a warm and approachable nature.
Posted by Mandeville Recruitment Group • £28K/yr to £34K/yr
I am now seeking a dynamic and motivated Assistant Manager to join the team at their store in the heart of Mayfair and help maintain high standards and service levels.
My client is a luxury niche retailer with a reputation for exceptional customer service and a curated selection of world-renowned brands, they cater to discerning customers who value quality, style, and innovation.
With a fantastic commission scheme your OTE could be extremely lucrative.
As the Account Manager / Customer Service Advisor some of your responsibilities include
We are looking for an Account Manager / Customer Service Advisor to work in the City Centre with parking to provide support to other Account Managers and Directors working Monday - Friday 9am - 5.830pm working as part of a small established team with support and training from your Line Manager
Conduct service review meetings on a minimum a quarterly basis, collaborating with the team on recording, and collating data across systems to monitor performance for review in line with service level agreements (e.g., reviewing escalations, corrective actions, co-developing preventative strategies with suppliers and clients to improve on problem areas with a solution orientated approach).