Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
To add value by proactively managing liability claims for both injury (predominantly) and damage to T/P property, including investigation, negotiation and settlement, as licensed and in compliance with prevailing client requirements and service standards.
To support and develop relationship with insurer, corporate and broker clients and their policyholders.
Duties & Responsibilities
To handle liability claims in own right, within the scope of authority given.
- To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
General
An exciting opportunity has arisen for a Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership.
We have a new opportunity for a Health and Social Care Assessor and are able to consider both qualified and unqualified Assessors with care management experience within an Elderly care setting.
Full training and support will be given to trainee candidates to achieve a recognised Assessor award
KM Recruitment is a specialist UK wide recruiter for the Skills & Employability sectors.