Primary Duties will include: Customer Order Management/Sales Administration
Our client is seeking a Customer Service Executive to work as the primary contract for the UK customer interaction.
You will be responsible for managing orders, resolving customer complaints, responding to phone call and email requests and ensuring that the customers and consumers receive a premium service comparable to the luxury positioning of the company brand.
Primary Duties will include: Customer Order Management/Sales Administration
Our client is seeking a Customer Service Executive to work as the primary contract for the UK customer interaction.
You will be responsible for managing orders, resolving customer complaints, responding to phone call and email requests and ensuring that the customers and consumers receive a premium service comparable to the luxury positioning of the company brand.
Working as part of the sales team, this role is responsible for providing exceptional service to customers, supporting existing relationships and building new relationships to achieve monthly and quarterly sales targets and customer satisfaction goals.
They make and receive telephone calls/emails to manage the sales process including initial solicitation, picture research, price quotation and negotiation, image licensing and problem resolution.
Who you are
You are eager to be part of a growing team and make your mark on a business where no two days are the same.
Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team.
The role sits within a busy, friendly team who are responsible for ensuring that customers' needs and expectations are met and exceeded.
The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options.