9am-5pm On call (1 evening per week & 1 weekend per month from home)
This is an entry level role where you will be responsible for processing customers orders for same day and next day deliveries, dealing with queries and overall delivering a 1st in class service to all.
Irlam Associates are proud to be representing one of the UK's largest and well-known same day courier services in their search for a Customer Support to join their highly successful team.
Our client who are part of a global organisation are seeking an experienced and dedicated Compliance Administrator.
The Overall purpose of the Compliance Administrator is to maintain all parts of the compliance monitoring system and to ensure asset certification is up to date and in an accurate condition.
Compliance Administrator Stoke on Trent £25,000 per annum Permanent.
The role will vary from a broad range of routine administrative and office tasks, providing administrative assistance to various managers, all the way through to assisting centre staff during Centre events, or when incidents occur.Key ResponsibilitiesExamples of tasks include: processing Centre statistics to a high standard of accuracy raising and receipting purchase orders dealing with and resolving invoice queries assisting with utilities invoices and queries carrying out cash reconciliation, producing weekly reports receiving and hosting visitors daily management of the contractor tracking system and so on.
Assisting in drafting budgets including helping with sourcing tenders and supporting documentation maintain Centre information systems and carrying out routine audits of such information You will need to be able to maintain positive and productive working relationships with a wide variety of people, from on-site teams through to senior management and our client.Skills, Knowledge and Experience Demonstrable administration and office experience, showing the ability to manage your own workload and carry out routine administration, office-based tasks to deadlines in an accurate manner Experience in hosting visitors and meetings Good standard of English and Maths.
Purpose of the RoleTo support the Centre management and administrative function and provide additional support to Centre operations on a ad-hoc basis.
Instead, you'll be based at one of our clients community hubs across Stoke-on-Trent, providing support and advice to customers over a coffee, the phone or online.
Our client is renowned for their commitment to customer satisfaction and offers a dynamic work environment where every team member is valued and supported.
Join a vibrant and rapidly growing insurance services provider in Stoke-on-Trent.