Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email.
Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough.
General
This is a 40 hour week permanent position Monday to Friday fully office based.
Providing the Customers with Product Information is done several ways, most of time with the customer calling the Order Processing Team or emailing the team shared inbox.
You will be working in the Sales Order Processing Team assisting our Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders received.
Macildowie are currently looking for a Sales Administrator for a well established business based in Loughborough.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.