This is a busy and varied role, with responsibilities including
Handling customer enquiries via phone, email and online chat.
Managing administrative tasks such as updating customer accounts and dealing with correspondence.
General
Kenneth Brian Associates are working with a long-established and successful company based in Chessington, who have a rarely available opportunity to join their Customer Service team.
Our client is seeking someone who has excellent communication skills and the ability to deal with customers and colleagues in a polite and professional manner.
You will assist customers with the loading and unloading of machinery and have good keyboard and PC skills as well as a good knowledge of Word & Excel.
You will be able to communicate at all levels within the business and act with discretion when dealing with matters of a confidential nature.
With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to their existing customers regarding their Mortgage, Investment and/or Savings Accounts.
These are not your usual automated roles and will is a mix of varied administration and customer services, where you will be involved in:
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?
With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to existing customers regarding their Mortgage, Investment and/or Savings Accounts.
These are not automated roles and will is a mix of administration and customer services, where you will be involved in:
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?