You will be speaking to customers over the phone, you'll agree repayment plans, reduce potential risk and secure customer payments whilst working within the guidance of the FCA's Treating Customers Fairly Principle.
Balancing customer needs against commercial viability and company brand values, you'll also support management in change activities to enable process improvement and regulatory compliance.
This is an inside IR35 contract, running through to the end of the year minimum.
The Office Administrator / Customer Service will be a detail oriented Office Administrator with a strong focus on customer care and will oversee office operations and support the seamless flow of work.
This role is a varied role encompassing both general office duties and customer care responsibilities.
An Aldershot based electronic repair firm and looking for an Office Administrator / Customer Service person to join the team.
You will be supporting our customers Worldwide to manage their requests for spare parts, once trained provide spare parts information and advice plus carry out the associated administration and customer service tasks.
Due to our continued success, we are seeking a Customer Service and Sales Support Administrator to join our UK Head Office based in Farnborough.
We are an international manufacturing and engineering company supplying equipment to customers worldwide.
Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services.
Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production.