Posted by Tallgrass Recruitment Limited • £25K/yr to £30K/yr
Job Summary
We are seeking a dynamic and highly motivated Customer Care Manager to lead and manage our customer support operations within a fast-paced mortgage contact center.
The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering exceptional service through telephony-based support.
This role is crucial in ensuring a seamless and positive experience for customers throughout their mortgage journey, from initial inquiry to post-sale care.
The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries.
This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment.
Are you a talented Customer Service Officer individual looking for a new opportunity?
This global client is a market leader, who offer an opportunity to springboard your career along with a competitive rate of pay at £14.00 per hour.
Does the idea of working for an fast paced company, dynamic environment work culture in the centre of Glasgow with flexible hybrid work options available, then this could be the perfect role for you!
The ideal candidate will act as first point of contact for the company's Commercial and Corporate customers across a range of channels including, voice, email, and secure messaging.