The Key Account Manager will play a key role in building and managing key customer relationships, driving new business acquisition, and ensuring customer satisfaction for continued and sustainable growth.
Develop and maintain strategic, long-term relationships with key customers, ensuring their needs are met through tailored solutions.
General
Our client is a specialist manufacturer due to growth they now requires a Key Account Manager.
Manage customer queries, concerns, and customer expectations in accordance with the company's guidelines and client service level agreements.
Nigel Wright are supporting a fast moving and growing business, located just outside of Newcastle upon Tyne, with their search for a Customer Service Representative.
Duties
The role will be to provide phone and email support for customer queries for live campaigns, following the guidelines issued to ensure all queries are dealt with quickly, professionally, and efficiently.
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment.
Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.
Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance.