As a Customer Success Manager, you will have a portfolio of client accounts within a defined territory.
Your primary responsibility will be to deliver exceptional service to clients, guiding them through a comprehensive 360-degree service schedule aimed at maximising growth opportunities across their suite of products.
General
Our client, a leading B2B information and technology organisation with a global presence, is seeking a dynamic and experienced individual to join as a Customer Success Manager.
They are looking for an exceptional professional with customer success experience who builds relationships with ease and has exceptional attention to detail.
We are searching for a brilliant candidate to fill this fantastic vacancy with this forward-thinking and rapidly expanding collaborative organisation.
As the Customer Account Manager your responsibilities will include
Build and maintain excellent working relationships with key customers.
If you currently manage customer accounts, always looking to deliver high levels of customer service and always looking for opportunities for account growth, this may be the role for you!
We have an exciting new vacancy to join a growing team on the outskirts of Leeds (LS12) This is a busy, varied role that would suit someone with experience in a similar role who has an appetite for success.
A prominent SaaS client of mine are seeking an account manager to join them on a remote basis, in which you will be responsible for nurturing and expanding relationships with existing clients, identifying new sales opportunities, as well as meeting or exceeding sales targets.
You will act as the main point of contact between the company and their clients, and will play an instrumental role in ensuring customer satisfaction is upheld at all times, whilst upholding retention and maximising revenue as much as possible.
Key responsibilities
Client relationship management - building and maintaining long lasting relationships, understanding their needs to provide tailored solutions, and acting as a trusted advisor to clients, especially on key products and services.