Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Fleetwood.
Are you passionate about delivering excellent customer service?
They are a leading company providing high-quality solutions to homeowners and builders, and they are looking for a dedicated Customer Care Administrator to join our team.
Do you enjoy working in a dynamic, fast-paced environment?
We have an excellent opportunity for Customer Service Advisors to join our call centre team in Preston on a temporary ongoing basis.
Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.
Starting hourly rate of £11.44 increasing to £12.30 after working 12 weeks, with immediate start dates available!
Posted by ROTHERWOOD RECRUITMENT (2020) LIMITED • £24K/yr
Overview: A fantastic opportunity has opened up in the energy industry for a dynamic and customer-focused Sales and Customer Service Executive.
This full-time, permanent role is focused on driving new business by prospecting potential customers and consulting them on the benefits of a wide range of energy products and services.
You will also support existing clients with their current and future energy needs, while working in a high-performing team environment.
We are looking for Customer Service Advisors to join our call centre team in Lytham on a long term, temporary ongoing basis.
Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.
Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks worked, with Immediate start dates available!