Charles Simon Associates are currently looking for an Service Desk Analyst on a permanent basis for our global business based in High Wycombe.
Service Desk Analyst - (EPOS, POS, Point of Sale, Windows, Helpdesk, Support, Hardware, Networking, LAN/WAN, DNS, DHCP, TCI/IP) - Permanent - High Wycombe
This role involves working and supporting EPOS/POS systems on a daily basis
Our client is looking for someone with good customer service skills, taking inbound calls and placing them through the system, informing customers of other products.
Responding to emails.
You must be happy working in a busy environment, be a good communicator with excellent written and spoken skills.
The company is looking for an enthusiastic, dynamic, and target driven Customer Service professional that is prepared to work their way up to a management role.
You must have a proven customer service delivery track record.
My client is established as one of the country's leading independent insurance specialists, and they are committed to providing clients with First Class customer service.