The IT Service Support Analyst will deal with Phone calls and emails from officers and staff with IT Query's the Analysts using a wide range of IT software will try to implement a first line fix for these quires.
The IT Service Support Analyst will provide technical support for multiple applications used by the business.
The role will be responsible for diagnosing issues to determine underlying problems, providing fixes on a first line fix basis or provide workarounds and escalating problems to third party providers if necessary.
Assisting the Senior Feedback and Resolution Advisers with complaints and compensation claims resolution.
This includes timely contact with the customer; liaison with service team colleagues to gather information, agreeing actions to address dissatisfaction; updating all systems and issuing correspondence within target timescales.
We are looking for a Feedback & Resoloution Advisor
Receiving complaints, compensation requests and reports of customer dissatisfaction registered via multiple channels including : the customer portal, webchat, phone, email, face to face and the customer feedback platform.
I'm currently recruiting for a Client Services Administrator to join a well-established client in BS1 on a full-time, temporary basis (with the possibility for extension).
The role is to start in the next couple of weeks, with an hourly rate of £13.22.
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.
Key Responsibilities
Liaise closely with customers to ensure best in class customer service.
I'm currently recruiting for a Client Services Administrator to join a well-established client in BS1 on a full-time, temporary basis (with the possibility for extension).
The role is to start in the next couple of weeks, with an hourly rate of £13.22.
Posted by Hays Specialist Recruitment Limited • £12/hr to £14.50/hr
My client is seeking a highly organised and efficient Customer Service Representative to process orders and enquiries from external customers for sales of manufactured products.
An exciting new role within a global manufacturing business within the customer service team has arisen, initially on a temporary contract with the opportunity of going permanent.