In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Duties
Dealing with a high volume of inbound and outbound calls.
My client is a government-owned Economic Development Bank, managed independently.
They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.
Our client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor.
The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.
Key Responsibilities
Answering incoming calls and responding to customer emails.
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.
Key Responsibilities
Liaise closely with customers to ensure best in class customer service.
Role summary - The Customer Services Assistant will be responsible for providing first-class customer service to all customers, service users, and stakeholders.
Key Responsibilities: Provide accurate information on all services on both routine and complex issues.
The successful candidate will be the first point of contact for all queries related to the company's services and will be expected to deal with all enquiries through various communication channels.