We are recruiting for freight forwarding and international courier company based Colnbrook they are seeking a Customer service clerk who is bright confident and keen to progress within the company.
Daily Duties will include
Taking clients bookings via online / telephone and emails.
The role is wide-ranging and includes providing administrative support to Senior Managers in addition to providing exceptional customer service and support to clients.
This is a fantastic opportunity to join this small, friendly team and really make an impact!
We are delighted to be working in partnership with this specialist business in the medical sector as they grown their UK operations team.
Our client is a prestigious company based in Slough, are looking for a candidate who will be responsible for the overall management of the Customer Service Team.
You will be supporting, motivating, and coordinating the workload for the team whilst ensuring timeframes and KPI's are met.
Main Responsibilities
Manage, support and coordinate the work of the Customer Service team, motivating individuals to meet professional and personal development goals.
40 hours per week Main responsibilities: Answering the phone and taking bookings Issuing receipts Monitoring and reordering supplies Scanning and uploading new forms Updating our mailing list on Constant Contact Compiling monthly staff utilisation figures Getting materials ready for business events - clipboards, contact sheets, leaflets etc Update clinic directory, contact groups on gmail etc Attending monthly team meetings Helping with Powerpoint presentations Help supervise any work - plumbers, electricians, computer support etc.
The job would be based in our Uxbridge working full time, Monday to Friday, approx.