Time Appointments are working on behalf of a leading logistics specialist based in Felixstowe who are currently recruiting for a Customer Service Clerk to join their thriving business.
This is a fantastic opportunity to work in a varied and dynamic operational role, covering a wide scope of accountabilities.
Key Duties & Responsibilities
Receive and process all bookings from the customers to an agreed specification and within the agreed timescales.
We are recruiting for freight forwarding and international courier company based Colnbrook they are seeking a Customer service clerk who is bright confident and keen to progress within the company.
Daily Duties will include
Taking clients bookings via online / telephone and emails.
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months.
This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions.
The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.