Hays is working with a manufacturing organisation in Bradley Stoke, Bristol.
The organisation are looking for a Customer Service Clerk who is passionate about customer service and has knowledge of order processing. Salary for the role is up to £27-28K p/a. The organisation offers hybrid working, one day a week.
Main duties include:
- Maintain exceptional service to customers by email and telephone
- Receive orders from customers and accurately record them on the database
- Process refunds and coordinate with logistics
- Booking transport for despatch
- Maintenance of client databases
- Ensure health and safety compliance
You:
- Educated to A Level Standard or equivalent
- Customer service knowledge and experience is essential.
- IT skills - SAP essential
- Experience of sales processing
- Exceptional communication skills
- Highly organised
- Resilience
- Ability to work well in a high-paced environment. What you'll get in return
- Competitive salary
- Flexible working arrangements
- 23 days holiday + bank holidays, increasing with length of service
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF
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