An exciting opportunity to join a high energy, ambitious SALES TEAM as a CUSTOMER SERVICE CO-ORDINATOR, to support daily operations from their West London office!
Our client is looking for an organised and detail-oriented
Liaising with managers to ensure correct rostering is completed.
Ensuring compliance with training, scheduling, competencies.
General
Our client has an exciting role for an experienced Workforce Schedule Coordinator to join their team, to be accountable for ensuring the internal rostering system is updated for all the departments.
We're committed to bringing passion and customer focus to the business.
It's fun to work in a company where people truly BELIEVE in what they're doing!
Position Summary
At NAVEX, our goal is to delight our customers by providing high quality, highly valued risk and compliance management products and services within our fully integrated platform.
Successful candidates will be responsible for the delivery of an exceptional concierge service to our client's customers and will be responsible for providing day-to-day sales, operational, and administrative support to the sales team and customers, playing an integral part in the overall performance and achievement of our client's targets.
They're now looking for customer focused travel industry professionals to join their growing team as a Customer Experience Concierge.
Our client is the ultimate tailor-made holiday company, offering luxury, bespoke travel itineraries using their unique blend of first-hand destination expertise, services, and superb relationships with their carefully selected travel partners.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday on a variable shift rota - 45 hours per week
The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise.
Ensure that HSE & Q standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times.
Our client is a leader within the built environment, working on multi-million projects throughout the UK.