The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Posted by INTERNATIONAL MEDICAL GROUP HOLDINGS LTD • £22K/yr to £27K/yr
You will assist with the coordination of medical care, the handling of a loss or their return home.
Here at IMG we are pleased to announce that we are looking for Emergency Assistance Coordinators working Remotely or Hybrid on a Permanent or Temporary contract working 37.5 hours a week including some weekends and evenings with a competitive salary of £22,308 - £27,000 (Depending on Experience).
You will be providing help to insured clients who suffer injury or illness whilst overseas or require roadside assistance.
Posted by INTERNATIONAL MEDICAL GROUP HOLDINGS LTD • £21K/yr to £27K/yr
You will assist with the coordination of medical care, the handling of a loss or their return home.
Here at IMG we are pleased to announce that we are looking for a Spanish Speaking Emergency Assistance Coordinator working Remotely or Hybrid on a permanent contract working 37.5 hours a week including some weekends and evenings with a competitive salary of £21,500 - £27,000 (Depending on Experience & Including Language Bonus).
You will be providing help to insured clients who suffer injury or illness whilst overseas or require roadside assistance.
Posted by INTERNATIONAL MEDICAL GROUP HOLDINGS LTD • £21K/yr to £27K/yr
You will assist with the coordination of medical care, the handling of a loss or their return home.
Here at IMG we are pleased to announce that we are looking for a German Speaking Emergency Assistance Coordinator working Remotely or Hybrid on a permanent contract working 37.5 hours a week including some weekends and evenings with a competitive salary of £21,500 - £27,000 (Depending on Experience & Including Language Bonus).
You will be providing help to insured clients who suffer injury or illness whilst overseas or require roadside assistance.
Previous experience in an outsourced customer service environment is of advantage.
Near native (interpreted as CEFR level C1) or native relevant market language and manageable English skills (B1 or better) in writing and speaking to understand documentation and log accurately in the client systems
As a Welsh Customer Service Advisor, your duties will include.
Hours Per week: 9am-5pm or 8-4 Monday to Friday
Pertemps are currently recruiting for a Welsh speaking Customer Service Advisor for an immediate start, temporary assignment based in either Bangor or Cardiff.
Complete support and assistance to those with more complex enquiries with still be available over traditional channels and the team advoke for all citizen needs.
We currently have a number of opportunities to join our team at Cardiff Council's Contact Centre; Connect to Cardiff (C2C).
The highly acclaimed team provide a customer focused response on a range of Council services through multiple channels of access including web contacts, Live Chat and social media with a new focus on assisting citizens to confidently utilize a growing suite of digital services available within Cardiff Council and develop digital capabilities.