Posted by AUCTORO RECRUITMENT LIMITED • £23K/yr to £27K/yr
General
Our client's Customer Experience team are looking to recruit an engaging and proactive Customer Service Advisor to provide a primary point of contact for external customers via the phone and in written correspondence, directly resolving matters on first contact where appropriate.
We are working with an industry leading client on the lookout for a Customer Service Advisor to join their site in Coryton.
Key responsibilities will include
Undertake an initial on the spot risk assessment and make quick decision to resolve a call.
This crucial role involves ensuring all tasks are completed efficiently and on time while quickly reacting to unplanned changes like vehicle breakdowns, customer run-outs, and driver absenteeism.
As the Transport Planning Shift Lead at our Coryton site, you'll be at the forefront of overseeing the day-to-day operations of our Dispatchers and Schedulers.
Are you ready to take on a leadership role in a fast-paced environment?
Reed Talent Professionals are supporting a reputable Housing Association based in South Essex in the search for a Compliance Lead to manage and coordinate all determinations received by the Housing Ombudsman, ensuring compliance with all orders in a timely manner.
We are seeking a dedicated individual to support a Council in providing an efficient licensing service to both the public and the organisation.
Licensing Officer - Essex based organisation
This role involves a variety of technical and professional responsibilities linked to the Council's current and future licensing functions, while contributing to the Council's overarching goals and continuous service improvement initiatives.