We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
You will support the Customer Service Supervisor to ensure that our customers needs are exceeded at all times.
You could find yourself dealing with customers on reception, settling invoices in our pay points, providing fast efficient service on our checkouts or may be working with other members of the store team in other departments.
We are seeking a dedicated Customer Support Advisor to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.