Customer service advisors required - work flexibly and get paid weekly
Join our growing team of Customer Service Advisors in London today!You will act as the first point of contact to investigate and resolve enquiries to deliver a seamless customer experience.
We have on-site, remote working and temp-to-perm opportunities available.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
We are looking for good customer service administrators to work within a bookings centre, making and receiving calls to book and amend appointments along with updating the database.
You will require good all round office experience, along with a good telephone manner, and also have the ability to handle a busy workload.
Our client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area.
You must possess excellent communication abilities both face to face and over the telephone.
Hours of work are Monday to Thursday 8am to 5pm and on a Friday the hours will be 8am to 1pm, (40 hour week) and this is a temporary position to start with but could possibly lead to a permanent role in the near future.