Do you have proven customer service skills, not necessarily in the property industry, and have a clear understanding of how to deliver excellent customer service?
General
Due to further expansion our client have an opportunity within their Customer Excellence team.
Clark James Recruitment are working with a leading business based in Sittingbourne, Kent.
This is a varied position that offers administrative support to the National Accounts team who look after our retail customers.
This is an exciting opportunity to be part of a Commercial retail supply environment and join a small but productive team, where you will be an integral member.
The role requires good organisational skills, the ability to help manage multiple concurrent tasks to achieve deadlines and a keen eye for detail.
With a track record of spotting opportunities, understanding the market and driving innovative solutions, we deliver a reliable service which reduces the impact on the environment of our clients' waste, whilst creating cost-effective and reliable waste management outcomes which encourage a greener business acumen.
Countrystyle is a dynamic, privately owned resource management and waste recycling business.
We are looking for an Order & Quotation Administrator to join our client on a full time basis in Sittingbourne, you will be responsible for processing orders promptly and accurately, referring to the system - pricing, specification etc plus process purchase orders, arrange dispatch promptly, regular follow up with internal and external suppliers to ensure they meet customers required dispatch date.
Quoting the full range of the company's products in accordance with the Customer Service Charter Standards (currently under review), and helping Customers identify their requirements plus quote follow up to ensure the customer has all the information to make a purchase.
An important part of the business, and the role includes processing export requirements and completion of documentation which will include Proforma Invoices, obtain Freight costs, understanding export processes, working closely with transport, courier companies, obtaining proof of deliveries.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.