This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
Posted by Grafton Banks Limited • £30K/yr to £35K/yr
Key Responsibilities
Chasing outstanding payments and building strong relationships with customers via email and phone.
General
Grafton Banks Finance are delighted to be partnering with a rapidly expanding organisation in the Crawley area to recruit a Credit Controller on an initial 4-6 month initial contract.
Reporting to the Finance Manager, you will play a key role in supporting the finance team during a busy period, with a particular focus on reducing aged debt.