We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.
As a Customer Sales Advisor in the Outbound team, you'll be an ambassador for our market-leading brand.
Build rapport with customers, get to know their individual needs and put their interests first.
General
Home working Outbound Sales Advisor £23,000 per year Average OTE Bonus of £6,000.00 per annum some earning £ 10,000 per annum Free Broadband TV package.
As the first point of contact for the business, customer service skills are paramount and the ability to negotiate and convert an inbound sale to a processed order is what you will be expected to do.
Our client who distributes goods to both UK and European trade customers, is looking for a new team member to join a great existing team.
To be successful in the role you must have come from a sales office background, with previous inbound sales experience.
Our client who has is a leader in its industry who deal with high end clients and the general public to deliver bespoke products is looking for a Sales & Customer Service Coordinator to join their busy supportive team.
This company has a lot of incoming sales orders so you will be dealing with existing trade and retail customers, new customer enquiries and developing new business through providing and following up on quotations.
You will reach out to new potential customers supporting the business development teams if required so must be comfortable conversing via telephone, webchat and emails.