Do you have customer service experience and an admiration for technology?
Do you enjoy talking to people and solving issues?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
Job Brief
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
Closing date - Wednesday 19th June 2024
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.
Communicating via customer portals, email and telephone.
A well-established business based in central Nottingham are looking for a Customer Support Administrator to join their growing team.
As a Customer Support Administrator you will be responsible for processing permits, part management and subcontractor management in relation to delivering our customers scheduled activities.
We recognise that this working pattern may not suit everyone and will consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 41 hours spread across 6 days, week 2, they work 31 hrs over 4 days.