The Customer Support team is at the core of One Utility Bill.
As a Customer Support Team Leader, your determination, dedication and personal approach will give the team and customer's confidence that you will get right to the root of their problem.
We are currently working with One Utility Bill to find a Customer Support Team Leader to join the team in Byker, with a salary of £27,950 - £32,250.
Joining as a Customer Support Executive, this home-based role combines administration and customer service duties, with the core objective to provide daily support to the Sales Consultant team and help them maximise their productivity.
We have a fantastic opportunity for passionate, customer-focused and highly organised travel industry professionals to be part of our award-winning client's Customer Support team.
Previous customer service gained within the cruise or travel sector is essential for this position, along with excellent communication skills and attention to detail.
Liaising with all customers, consumers and our Sales team via phone and email, providing an efficient and professional after-sales service.
Providing exceptional service to each customer by focusing on meeting their needs through courteous attention to detail and timely follow-up on all requests and issues.
General
We are delighted to be supporting a well established and fast growing business, located in Cramlington, with their search for a customer service representative.