We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
We are looking for Customer Service Advisors to join our call centre team in Lytham on a long term, temporary ongoing basis.
Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks worked, with Immediate start dates available!
Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.
We have an excellent opportunity for Customer Service Advisors to join a team in Preston on a temporary ongoing basis.
Starting hourly rate of £11.44 increasing to £12.30 after working 12 weeks, with immediate start dates available!
Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Due to continued expansion, they require an additional customer service advisor to work within the warehouse administration department.
Our client is a family run business which supplies warehousing facilities, transport and distribution covering the UK and Europe.
This position is based in the UK Traffic office in Preston, in a large vibrant office which houses Transport, Network, Transport Admin, Networks and Warehouse admin, it is a busy and lively environment.