Provide a professional customer-focused Helpdesk to stakeholders, using the FM software to receive and process email and telephone requests for FM support.
Deliver high-quality customer service and maintain high levels of customer satisfaction by providing FM support services to stakeholders across the Brent estate eg access control, car park administration and locker administration.
Process the timely production and removal of staff ID cards, in accordance with the council starters and leavers process.
Shifts (Day shift -7am to 7pm / Night Shift - 7pm to 7am)
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