Joining the growing customer facing team as a Customer Support Administrator, you will work closely with the wider client management team to ensure client queries, issues and difficulties are logged, investigated and resolved promptly.
The Company
A platform designed to identify and support career growth for under-represented individuals.
VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!
We are in search of a Customer Support Executive who excels in interpersonal communication, demonstrates professionalism, and maintains a positive, proactive attitude.
The ideal candidate will be friendly and approachable, capable of building strong relationships with customers.
A dedication to continuous learning and development is essential, viewing each interaction as an opportunity for growth.
The company is looking for a driven and customer focused individual to join their Customer Support Help Desk team as a Tier 2 Customer Support Engineer, to provide 2nd line technical support and expertise.
You will report to the Helpdesk Manager for technical direction and guidance.
Key Responsibilities
Accurately logging tickets in Becrypt ticketing system.
Posted by The Language Business • £27K/yr to £29K/yr
We have a fantastic new job opportunity for a German speaking Customer Support Executive to join a rapidly growing FinTech company that has business hubs across the world.
Location of the job
They produce world class software solutions that are successfully used by eCommerce and Tech SME's and FTSE100 global businesses across the world.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.