We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
We Love Tech and offer a wide range of services and products to support businesses across the whole of the UK.
Our vision is to solve our customer's technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence.
25 Days holidays Bank holidays, plus access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
Troubleshoot, diagnose and bring to resolution both software and hardware client support requests.
Provide support with excellent customer service to all internal users.
General
My client based in Crawley are looking to recruit an experienced Support Specialist, you will support, maintain and manage all laptops and iPhone (Hardware and software support).