This is an entry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed.
We're looking for a Junior Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer service to join our Client's Lancashire based technology team.
This is offered on a hybrid basis, 2 days Chorley office, 3 days home
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
Posted by Cummins Mellor Recruitment • £24K/yr to £25K/yr
We are currently seeking a highly motivated individual to join a fantastic customer service team in Burnley.
As a Customer Service Advisor, you would play an essential part in continuing our promise to deliver unrivalled customer service and have the opportunity to develop and grow our customer base.
Working alongside your dedicated Field Sales Representative, you will be responsible for the following activities within your given territory.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
We're recruiting for a Customer Service Administrator to join a leading distribution business in Preston.
Working as part of the business' administration team, your role will be to deliver excellent service to your customers from the time they place their order to the time the receive it.