We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries.
Key Responsibilities
Provide hands-on technical support and assistance to a large client base.
I am looking for German speaking Customer Support candidates with excellent interpersonal skills for the Tech/Customer Support position.
The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services.
We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady state.
Bedroq provide critical technology solutions built on solid foundations.
Bedroq have delivered projects for almost every police force and law enforcement agency in the UK, providing secure resilient networks and managed IT solutions.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.
(The offices are a few minutes' walk from Holborn Station).