Our systems provide solutions that allow our customers to source products, produce client quotations, orders, invoices alongside a full in-built accounting platform.
We are dedicated to providing innovative order management and website solutions that empower supplier and distributor businesses to streamline their operations and achieve greater efficiency.
The IT Support Technician will be responsible for supporting users on a range of 1st and 2nd line queries and tickets.
Our client, a well-established professional services company, is currently recruiting for an IT Support Technician to join their Service team on a 6-month FTC basis.
Responsibilities for the IT Support Technician
Provide direct user IT software and hardware support in person or remote.
A lovely company based in Finchampstead are looking for a Customer Support Specialist to join their team of six.
This role will be working 3 days in the office and 2 days at home after your 6 months training/probation
The main role is to
To manage the repair order process on behalf of the customer and act as an interface between the customer and internal departments on a day-to-day operational basis.
We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries.
Key Responsibilities
Provide hands-on technical support and assistance to a large client base.