Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing Technical Support. Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000.
Duties:
- Provide technical support to customer, troubleshooting, assisting with technical issues.
- Provide on-site support, as well as remote support to customers.
- Oversee the technical support team, act as final stage of resolutions.
- Develop and facilitate workshops/training courses.
- Attend presales and aftersales meetings with sales team.
Benefits:
- Opportunities of progression
- Salary £35,000-£45,000
- Free parking
Experience required:
- UK Drivers License
- Strong Customer Service skills
- Ability to built rapport with customers
- Strong IT skills, with a keen interest in Technology is advantageous
- Experience in managing a team is advantageous
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.