We're searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Your Role
Provide first and second-line support for IT inquiries and technical issues.
Troubleshoot, triage, and resolve complex system problems.
A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans.
Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave statutory Bank holidays birthday off
Must have the right to work in the UK without sponsorship.
We're searching for a Customer Service focussed Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Troubleshoot, triage, and resolve complex system problems.
Your Role
Provide first and second-line support for IT inquiries and technical issues.
You will join a dynamic support team in the operations department, where you will provide assistance to an extensive client base via email, helpdesk, and phone.
This is a hybrid role.
Additionally, you will play a vital role in enhancing and managing the internal IT Infrastructure.
As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting.
As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person.
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio.
Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MSP (Managed Services provider) in Melton Mowbray.
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you!