Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview.
As a Customer Service Advisor, you will play a vital role in providing prompt and accurate support to customers via phone and email, ensuring their needs are met and their questions are answered.
We are looking for team members to support a busy office, delivering exceptional service to valued customers and supporting with administration.
Join a dynamic and customer-focused team with a prestigious organisation as a Customer Service Advisor in the Splott area of Cardiff.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Posted by Clear Choice Recruitment • £24K/yr to £28K/yr
We are currently looking for experienced, customer service executives from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.
We are looking for someone who has been an effective Sales Manager or Telesales Team Leader with a proven background in supporting high performing teams, people management and coaching skills.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth plans, they are expanding their Cardiff based team.