Berry Recruitment are NOW hiring for a committed and experienced Customer and Support Services Coordinator to work for a organisation in Abingdon, Oxfordshire.
This role is being offered on a full time and permanent basis,
Key Responsibilities of the Customer and Support Service Coordinator
Respond to customer queries received by telephone, letter, and email, always providing a high standard of customer service.
To provide comprehensive office support for the E-Comms Team, collating customer listings; managing stock allocations, creating and maintaining price lists; producing sales figures for Key Sales Managers; helping to produce sales presentations; raising sales orders and credits; liaising with customers and sales personnel.
Key Responsibilities
Liaising with external departments when the opportunity and necessity arises, most prominently the warehouse and finance teams respectively.
Importing and processing orders from B2B portals to our internal Sage system via Excel and keeping records of these to ensure they are managed correctly.
Experience: Customer Service, Customer Experience, Customer Care, Inbound Calls, Call Centre, B2C, Technical
As Customer Service Advisor, you will be responsible for managing a high volume of inbound calls and emails from customers.
Thompson & Terry Recruitment are working alongside a well-known and nationally respected UK client, who are looking to recruit an enthusiastic and passionate Customer Service Advisor to join their evolving and rapidly expanding Abingdon based team.
Experience: Customer Operations Team Leader, Customer Service Manager, Customer Service, Customer Care, Inbound Calls, Call Centre Manager, B2C, Coaching, Training, Technical
As Customer Service Team Leader, you will be responsible for managing and leading a growing team of Customer Service Advisors.
The Opportunity
Thompson & Terry Recruitment are working with a well-known and award-winning UK national client who are looking to recruit an enthusiastic and passionate Customer Service Team Leader to join and support their rapidly expanding Abingdon-based team.
We're looking for Customer Team Leaders to join our team at Co-op.
Closing date: 05-06-2024 Customer Team Leader Location: The Co-operative Food, Whitney Road, Abingdon, OX13 5AN Pay: £13.32 per hour Contract: 24 hours per week regular overtime, permanent, part time Working pattern: 3 or 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Experience: Technical Support, Troubleshooting, Help Desk, Service Desk, Ticketing, Customer Service, Customer Experience, Customer Care, Inbound Calls, Outbound Calls, Call Centre, B2C
As Technical Support Advisor, you will be responsible for managing a high volume of inbound and outbound calls, lives chats and emails to customers requiring assistance with their technical products.
Thompson & Terry Recruitment are working alongside a well-known and nationally respected UK client, who are looking to recruit a knowledgeable and customer-focused Technical Support Advisor to join their evolving and rapidly expanding Abingdon based team.