As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
Posted by Acorn insurance & Financial Services LTD • £35K/yr
We are currently seeking a Team Manager with excellent communication skills and proven experience in managing teams within contact centres and face-to-face environments.
Our Customer Service and Handover Teams offer comprehensive support to customers throughout their rental contracts.
The ideal candidate will have a background in vehicle rental services, insurance, or subscription-based industries.
Our customer support staff are expected to embody patience, courtesy, and kindness in every conversation, ensuring that all inquiries are promptly addressed.
Our ultimate objective is to deliver exceptional customer support, ensuring that every interaction leaves customers delighted with their decision to choose us.
Techunite Ltd are seeking an exceptional Customer Service Manager to join an expanding tech company based just outside of Egham
You will be responsible for managing a team of customer service representatives (3) developing service procedures, and setting clear customer support standards.
You will be assisting in resolving complex issues and driving customer satisfaction.