Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
As a Customer Support Team Leader, your determination, dedication and personal approach will give the team and customer's confidence that you will get right to the root of their problem.
We are currently working with One Utility Bill to find a Customer Support Team Leader to join the team in Byker, with a salary of £27,950 - £32,250.
The Customer Support team is at the core of One Utility Bill.
HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the customer service companies based in Gateshead as a Customer Service Advisor.
The ideal candidate will be customer service focused, able to work as part of a team or individually with good Customer Service skills.
You will be responsible for handling emails and queries in a polite and professional manner.
Liaising with all customers, consumers and our Sales team via phone and email, providing an efficient and professional after-sales service.
Providing exceptional service to each customer by focusing on meeting their needs through courteous attention to detail and timely follow-up on all requests and issues.
General
We are delighted to be supporting a well established and fast growing business, located in Cramlington, with their search for a customer service representative.