Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance.
In this role, you'll drive team performance, implement strategic goals, and step in for the Head of Call Centre when needed, ensuring effective leadership and seamless operations.
You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals.
Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
Posted by Howells Recruitment • £24K/yr to £25K/yr
We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich.
It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently.
Posted by Employment Specialists Ltd • £35K/yr to £45K/yr
Our expanding Insurance client has created a new role of Complaints Manager to join their Central Assurance Department.
This will suit an experienced Complaints/Customer Relations professional from the Insurance Industry, so you can lead this vital business activity forward for the Group.
You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all their Operations.
An exciting position has arisen for someone who enjoys helping people, to join their expanding team within this fast-growing dynamic company.Your key functions will be to handle consumer enquires by phone, email and online, place orders, take payments, support and grow the business.
Working for my client who is a fantastic Norfolk based, award winning and multi-million turn over company.
A comprehensive training programme for all products and systems will be given.
Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a bright and positive-minded Account Manager to provide excellent sales service whilst demonstrating the ability to handle customer enquiries and convert into sales in a courteous, confident, and professional manner.
You will also be responsible for increasing sales from allocated accounts through proactive account management.
Our client, who operate within industrial supplies sales and distribution, will need you to offer the best solutions to customer queries whilst keeping the best interests of the company in mind.
Professionally handle incoming communications from customers through a variety of channels (phone, email, customer portal etc).
General
We are recruiting for an exciting role with our client based in Norwich who are looking to recruit a Customer Care Coordinator.
In the role you will be responsible for coordinating remediation works in customers' homes, involving the identification of an issue, scheduling of works and communications with the customers, contractors and wider Customer Care team.
Professionally handle incoming communications from customers through a variety of channels (phone, email, customer portal etc).
General
We are recruiting for an exciting role with our client based in Norwich who are looking to recruit a Customer Care Coordinator.
In the role you will be responsible for coordinating remediation works in customers' homes, involving the identification of an issue, scheduling of works and communications with the customers, contractors and wider Customer Care team.