Innovative and forward-thinking digital company is seeking a passionate and operational Customer Support Manager to lead and enhance their customer support and tech support teams, ensuring that their community receives an unparalleled service.
As Customer Support Manager, you will provide strategic direction while offering hands-on support to create memorable and delightful member experiences.
In this pivotal role, you will be at the heart of the company's mission, fostering a customer- centric culture.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
We have an exciting opportunity available for a Customer Service Manager to join a successful outdoor sportswear brand for their growing customer service team based in Liverpool.
You will be responsible for managing team members and maintaining general communications.
This is a entrepreneurial business who have grown every year since their launch 5 years ago and 2024 is going to be another big year for them, with a real focus on international presence.
We are seeking an experienced Customer Service Manager to lead and enhance our client's customer support team.
As the Customer Service Manager, you will be responsible for ensuring excellent customer service, resolving issues, and optimising customer satisfaction.
You will also oversee a team of customer service representatives and drive performance improvements.
NET Recruit are delighted to be supporting a manufacturing business who are seeking a Customer Service Manager to join their team operating in the Bournemouth area.
Due to recent success, they are investing in their future, expanding many of their internal teams and reaching a wider customer base, meaning that they require a strong support mechanism in place to provide exceptional support to their clients.
The company provide excellent solutions to their clients, across a number of niches including aerospace, automotive and industrial, among others.