The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of the client including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start:
The Role
This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions.
I am currently recruiting for a Customer Service Officer on behalf a client based in Epsom.
You must have a strong commitment to customer service, as you will be focused on supporting the needs of residents, ensuring that services are delivered on time and in accordance with agreed standards.
You will need outstanding customer service skills, along with excellent IT capabilities.
We are seeking a customer service professional to provide exceptional customer service and technical support.
The role involves analysing and solving issues raised by customers and clients, handling queries professionally, and escalating complex issues to software suppliers.
This position is ideal for someone who enjoys problem-solving, is a self-starter, and can work effectively both independently and as part of a team.
My client is currently seeking Customer Liaison Officers to join their Customer Services Team and provide exceptional administrative support and customer service.
Do you have strong administration & customer service skills?
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.