Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Posted by Uxbridge Employment Agency • £21K/yr to £25K/yr
This is an ideal opportunity if you are either looking for your first office role and have bundles of enthusiasm or if you are a little more experienced and are looking for a supportive team to work within in the local area.
This company offers great benefits along with excellent room for you to grow and progress.
A wonderful, well-known global business in Uxbridge is looking for a bright and enthusiastic candidate to join their growing team.
We are looking for an Executive Support Officer to provide outstanding administrative and executive support to the Chief Executive.
This includes: extensive diary and inbox management; taking accurate meeting notes; acting as a key interface between the Chief Executive and internal and external stakeholders; managing a small team of Executive Support Assistants and working collaboratively with the wider Executive Support Team.
The role involves a mixture of home and office-based working as needed.
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
The clients customers are predominantly single homeless aged between 18 60 years and may have support needs including mental health, physical health, substance misuse, offending.