As a Customer Experience Specialist, you will be the voice of our client company, providing unparalleled support and assistance to our valued customers.
Join our client dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
We have a fantastic new job opportunity for a Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills.
Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills is required to join a well-established housing association based in Ealing, West London.
Experience of debt recovery and/or credit control and knowledge of welfare and housing benefits would be desirable but are not essential.
As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers.
A leading Public Safety client of ours is looking for a Customer Service Engineer to join their tam to work across a variety of customers and services.
Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.
Our client is seeking a Complaints Investigator to join their team.
The successful candidate will be responsible for investigating and resolving all stages of complaints in a fair and impartial manner.
Key Responsibilities
Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
This is an exciting opportunity for an experienced Marketing Executive who is energetic and focused and looking for the next step up in their marketing career.
Ready to launch your career with the largest car company in the world?
Additional annual leave days awarded on length of service Company pension contribution Life insurance (3 x salary) Employee Assistance Programme (EAP) including 24/7 support helpline Interest-free Season Ticket Loans Additional maternity pay and leave Additional paternity pay Additional sick pay available after probation period passed
Benefits: Missing People is 14th on the Sunday Times "100 Best Not-for-profit Organisations to Work for" List 2019 and offers the below benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment.