In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Technical Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
This role provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client's friendly vibrant team on a temporary permanent basis!
Are you an ambitious Customer Service Rep looking for a new career?
Due to the organic business growth in recent years for one of our key clients, they are looking to recruit a Desktop Support Engineer for their Cardiff Office
Supporting Microsoft Office 2013
The Role & Responsibilities
Supporting, configuring, and deploying Windows 7/10.
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.
The hours are 08.00 - 16.30 with 30 mins for lunch.
The Customer Support role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers.
The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction.
Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees.